Privacy Policy

Privacy Policy

Effective Date: October 15, 2026

A1 Sewer Solutions ("A1 Sewer Solutions," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request an estimate, or inquire about our sewer, drain, sewage cleanup, or restoration services.

1. Information We Collect

Depending on how you interact with us, we may collect:

• Contact information: Your name, email address, phone number, service address, and other details you choose to provide.
• Service information: Details about your sewer, drainage, cleanup, or restoration needs, including descriptions or photographs you submit.
• Communications: Information in messages, inquiries, calls, and correspondence with us.
• Website information: Your IP address, browser type, device information, pages visited, and similar technical data that our hosting provider or website tools may collect.

2. How We Use Information

We may use information to respond to inquiries, schedule appointments, prepare estimates, provide requested services, communicate about service requests, operate and secure our website, improve our customer experience, maintain business records, and comply with applicable laws.

3. How We Share Information

We may share information with service providers that assist us in operating our website or business, such as website hosting, email, scheduling, or communications providers; with professional advisers when necessary; or with authorities when required by law. Information may also be disclosed in connection with a business transaction, subject to applicable law.

We do not describe information collected through the website as being sold to data brokers. However, any advertising or analytics services used on the live site should be reviewed to determine whether additional California privacy disclosures and opt-out mechanisms are required.

4. Website Cookies and Analytics

Our website may use cookies or similar technologies to support essential functionality, improve usability, or measure website performance. You can manage cookies through your browser settings. If we add analytics or advertising tools, their use and any required consent or opt-out choices should be disclosed here.

5. Telephone Calls and Text Messages

If you provide your telephone number, we may contact you about your inquiry, estimate, appointment, or service request. We will obtain any consent required by applicable law before sending automated or marketing text messages. If we offer SMS messaging, you may opt out of further texts by replying STOP. Message and data rates may apply. Consent to marketing texts is not a condition of purchasing services.

6. Information Security

We take reasonable steps intended to protect personal information against unauthorized access, loss, misuse, or disclosure. No internet transmission or electronic storage method is completely secure, so we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as reasonably necessary to handle inquiries, provide services, maintain appropriate records, resolve disputes, and meet legal obligations. Retention periods depend on the type of information and the reason it was collected.

8. California Privacy Rights

California residents may have rights under applicable state privacy laws, including rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain uses or disclosures where the law applies. The availability and scope of these rights depend on the law and whether it applies to our business. To submit a privacy-related request, contact us using the information below. We may need to verify your identity before fulfilling a request.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal information.

10. Children's Privacy

Our website and services are intended for adults seeking property-related services and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted information, please contact us so we can review the matter.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, website, or legal obligations. When we make changes, we will update the effective date shown above.

12. Contact Us

If you have questions about this policy or wish to make a privacy request, please contact:

A1 Sewer Solutions
Phone: 323-202-5353
You may also contact us using the contact options provided on this website.